If you have purchased a Webcast or Podcast in a Box, are using our commercial hosting or meedu educational hosting, or have a Podcast in a Box ISO support license, we provide support. To create a support ticket, click on "Submit a Request".
We handle all requests as soon as possible regardless if "urgent" is checked.
Please use one ticket for each problem. If there are multiple tickets for an issue, or multiple issues on a single ticket, it is more difficult for us to manage the information and our response may be delayed. There is a link in the email which you can follow to add more information to your ticket.
Unfortunately we had to close the forums due to spam problems. Instead we've collected our knowledge at http://www.boxpopuli.com/documentation